Customer Service Representative

4 weeks ago


Nottingham, Maryland, United States Kennedy Services Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. In this role, you will provide exceptional customer service support to candidates via phone calls, emails, and scanned applications.

Key Responsibilities
  • Assist candidates with the certification/testing process from registration to test delivery.
  • Answer calls within management standards, consistently deliver quality call handling, and meet established metric goals.
About Us

Kennedy Services is a woman-owned minority business with over 40 years of experience in staffing services. We are committed to empowering clients, talent, and community through our service. Our people are the greatest contributor to our success, and we attribute our growth to the quality and dedication of our employees.

We have refined our recruiting and staffing processes to place the best candidates in our clients' most difficult positions. We serve employers in both the public and private sectors by sourcing and placing talent that facilitates their growth.

As a woman-owned minority business, we are certified as a Minority Business Enterprise with the States of Maryland and Virginia, and the City of Baltimore. This status provides increased government contracting opportunities for our client partners.



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