Case Manager

4 days ago


San Jose, California, United States Amigos de Guadalupe Full time
Job Title: Case Manager - Casitas de Esperanza

Amigos de Guadalupe is seeking a highly motivated and compassionate Case Manager to join our team. As a Case Manager, you will play a critical role in supporting our mission to create a vibrant, self-sustaining Mayfair community by ensuring that the basic needs of our community and families are met.

Job Summary:

The Case Manager will conduct comprehensive community member assessments, evaluate their needs, and create both short and long-term housing goals, with the ultimate goal of finding permanent housing for the community member. This position requires a high level of independent decision-making, action, and responsibility, with an overall goal of enhancing the community member's quality of life by moving them out of poverty and into self-sufficiency.

Key Responsibilities:
  • Provide case management services to unhoused community members who are placed in the Program, including goal setting, long-term case plan development, and consistent support for the community member/family unit.
  • Champion money management guidance and tenant education to families.
  • Maintain a caseload of 50 families per year, with an average caseload of 20-25 families at any given time.
  • Meet with community members weekly or bi-weekly for 12 months and track their progress.
  • Connect community members with needed and available essential resources.
  • Follow-up with community members/agencies to document use/success of referrals.
  • Support with coordination of service providers and volunteers for the site.
  • Establish/input accurate and complete data for all contact with community members into the agency database.
  • Provide all required documentation in a timely manner, including community member follow-up, outcome evaluations, and community member contact sheets.
  • Plan and coordinate health-related educational events with health providers.
  • Willing to work weekend and night shifts.
  • Serve food for families on site as assigned by the Program Manager.
Qualifications and Skills:
  • BA in Social Work.
  • Must be fluent in Spanish.
  • Minimum 2 years of experience working in a nonprofit setting.
  • Previous experience with case management of families.
  • Knowledge of community resources and counseling.
  • Excellent documentation, communication, and written skills.
  • Ability to work in a variety of settings with culturally diverse individuals/families.
  • Ability to lift 25lbs.
  • Experience in working with the homeless population.
About Amigos de Guadalupe:

Amigos de Guadalupe is an equal opportunity employer. We encourage and promote a learning environment and encourage anyone to apply regardless of prior experience. We look for a growth mindset, positivity, and an eagerness to learn.


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