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Customer Service Representative

2 months ago

MagstattleBas, Grand Est, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airport Operations. In this role, you will be responsible for providing exceptional customer service to our clients at our airport locations.

Key Responsibilities
  • Assist customers with rental and return processes at our airport locations
  • Process rentals and returns, including checking vehicles and entering information into a handheld device
  • Provide excellent customer service and resolve any issues that may arise
  • Work collaboratively with colleagues to ensure a smooth and efficient customer experience
Perks and Benefits
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • Ongoing on-the-job training and development opportunities
  • Paid time off and medical, dental, and other insurance benefits
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k) and employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Requirements
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors and flexibility to work all shifts
  • Ability to type, sit, stand, walk, or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States
About Us

Avis Budget Group is a leading provider of mobility solutions, with a team of 25,000 driven people performing with purpose. We are committed to making a positive difference to the lives of our colleagues, customers, and communities where we operate.

We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable law.