Automotive Mobile ADAS/Diagnostic Technician

1 month ago

Michigan, United States Caliber Collision Full time

Job Summary

As a Mobile Service Technician, you will be responsible for completing air conditioning service, automotive repairs, on-site scanning support, wire repairs, and diagnostics/ADAS calibrations within your assigned market area.

Key Responsibilities

  • Provide exceptional customer service and develop strong relationships with customers and shop personnel.
  • Perform air conditioning evacuation and recharge, troubleshoot and diagnose mechanical and electrical repairs, and complete estimating and invoicing tasks.
  • Utilize various tools, diagnostic equipment, and virtual support team resources to make effective recommendations and ensure quality control.
  • Test drive vehicles after repairs are completed and check all parts for quality and accuracy before installing.
  • Complete assigned training and certifications, including continuing education courses, and maintain a well-organized work area.
  • Communicate with the field team to ensure efficiency and productivity and maintain accountability for assigned inventory.
  • Develop and maintain excellent customer relationships through our company's purpose and core values.

Qualifications, Education & Experience

  • Minimum of 3 years of automotive repair experience.
  • Trade school experience a plus.
  • ASE or I-CAR certifications a plus.
  • Knowledge of diagnostic scan tools and factory software.
  • Obtain AC certification and follow safety standards.
  • Excellent customer service and communication skills.
  • Knowledge and ability to use computers, mobile devices, and related technology efficiently.
  • Self-motivated, positive attitude, with a customer-focused vision.

Requirements

  • Must be at least 21 years of age.
  • Must have a valid driver's license and ability to pass MVR check.
  • Ability to pass a background check.
  • Must be able to lift 60 pounds independently.
  • Travel may be required for continuing education and certification training.
  • Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping.
  • Requires frequent driving of company and customer vehicles.
  • Extensive travel within assigned areas is expected.
  • May have exposure to fumes, dust, and chemicals.
  • Ability to work in a shop environment in inclement weather.
  • Required to wear PPE, including facial covering, eye protection, and gloves.

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