Customer Service Liaison
6 days ago
Job Description:
We are seeking a Customer Service Liaison to join our team at King Heating, Cooling & Plumbing. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to multitask effectively.
Responsibilities:
- Assist the sales team with daily tasks, including scheduling appointments, coordinating meetings, and maintaining sales calendars.
- Manage and update customer records in our CRM system.
- Prepare sales reports, presentations, and other documentation as needed.
- Coordinate with other departments to ensure smooth communication and workflow.
- Support the sales team in managing customer inquiries and follow-ups.
- Track and manage inventory of sales materials and promotional items.
- Assist with planning and coordinating sales events and promotions.
- Monitor and report on sales performance metrics.
- Provide administrative support, including handling phone calls and other communications.
Requirements:
- Proven experience as a Sales Coordinator, Sales Support, or similar role.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to work well in a team environment and support multiple team members.
- Detail-oriented with a focus on accuracy and quality.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
Compensation: $60,000 - $70,000 per year.
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