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Director of Installation and Operations

2 months ago

Knoxville, Tennessee, United States CRG Search Full time

Company Overview

CRG Search is a leading provider of innovative solutions for the fueling station and electric vehicle charging infrastructure industries.

Job Summary

We are seeking a seasoned Director of Installation and Operations to join our team. Reporting directly to the President, this individual will play a critical role in expanding and improving our installation services and design capabilities.

Key Responsibilities

  • Lead a design team to engineer site plans, coordinating with in-house or third-party mechanical and electrical engineering teams to support all divisions of the company.
  • Oversee the project estimating team to produce installation quotations accurately, efficiently, and timely, supporting both the installation and EV teams.
  • Recommend and assist with the implementation of technology rollouts to ensure CRG Search leads the industry in its offerings.
  • Collaborate with Regional Directors and Regional Installation Managers to ensure a consistent offering and capabilities across all regions of the company.
  • Work with the National Accounts team to ensure the service organization conducts multi-regional projects efficiently and appropriately.
  • Develop new processes for both field operations and administration to drive efficiencies within the organization.
  • Utilize key performance indicators (KPIs) and analytics to identify areas of weakness or needed improvement to drive profitability.
  • Review project performance with the regional team on lower-performing projects to determine issues in estimating versus performance.

Requirements

  • Bachelor's degree in Engineering, Architecture, Construction Management, or a related field. Advanced degree or relevant certifications (e.g., PMP, LEED) are preferred.
  • Minimum of 7-10 years of experience in installation management, design, or a related field, with a demonstrated track record of leading teams and managing projects.
  • Experience in managing multi-regional operations and ensuring consistency across diverse locations.
  • Proven experience in project estimating and producing accurate, timely quotations.
  • Successful track record of implementing new technologies and processes to improve operational efficiencies.
  • Background in working with mechanical and electrical engineering teams and understanding complex site plans and installations.