Salesforce Solutions Lead
3 weeks ago
We're seeking a seasoned Salesforce Solutions Lead to join our team. As a Salesforce Solutions Lead, you'll play a key role in driving the development and implementation of innovative Salesforce solutions that meet the needs of our business. You'll work closely with cross-functional teams to analyze requirements, recommend enhancements for improved business processes, and oversee the implementation of related tools like ZoomInfo, Marketo, Gong, Outreach, LeanData, and DocuSign.
Key Responsibilities:
- Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and APIs
- Collaborate with cross-functional teams to analyze requirements and recommend enhancements for improved business processes
- Oversee the implementation of related tools like ZoomInfo, Marketo, Gong, Outreach, LeanData, and DocuSign
- Establish and monitor KPIs for platform health, project delivery, and business outcomes
- Manage user adoption, training, and change management initiatives to maximize Salesforce platform engagement
Requirements:
- 5-7 years of enterprise-level Salesforce experience, including implementations and platform optimizations
- Expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and integrations
- Proficiency in Quote-to-Cash workflows with hands-on experience in CPQ and Billing enhancements
- Proven ability to lead projects and initiatives independently, navigating ambiguity and providing clarity
- Deep expertise in Salesforce, including both technical implementation and business process design
- Exceptional communication skills with a proven ability to build and maintain strong stakeholder relationships
Join a Culture of Innovation and Growth
We offer a comprehensive benefits package, including flexible time off, recognition, and support for autonomous work. Our holistic approach to wellness includes company-paid medical, dental, and vision insurance, FSA and HSA, 401k match, and telehealth options. We also provide support for Titans at all stages of life, including parental leave and support, up to $20k in adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
About ServiceTitan
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
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