Patient Care Coordinator Specialist
6 days ago
We are seeking a highly motivated Patient Care Coordinator to join our team at Team Post-Op, Inc. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of patient care services.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. A strong attention to detail, combined with proficiency in computer software applications, is essential for success in this position.
Key Responsibilities:
- Conduct outbound patient phone calls to ensure timely follow-up and address any concerns or questions
- Administer patient surveys to gather feedback and improve overall service quality
- Review and discuss treatment protocols with patients to ensure understanding and compliance
- Add notes to patient charts and maintain accurate records
- Upload and save reports as necessary
- Communicate with representatives and staff regarding patient-related matters
Requirements:
- Bilingualism in English and Spanish is highly valued
- Self-motivated individual with a strong sense of accountability
- Patient-focused approach with excellent interpersonal skills
- Strong written and verbal communication skills
- Able to work independently with minimal supervision
Compensation and Benefits:
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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