Ecommerce Operations Specialist
6 days ago
Overview:
We are seeking an experienced Order Management Coordinator to join our Ecommerce Operations team at Fung Group. This role is responsible for coordinating the flow of goods from various warehouse locations, establishing reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy.
Responsibilities:- Manage and provide solutions and corrections for OM related issues or concerns and escalate critical problems accordingly.
- Work seamlessly with the logistics team to maintain SOPs with each 3PL warehouse.
- Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage.
- Record all disputes, additional costs, returns, and damages related to eCommerce Orders and work closely with the Customer Service and Logistics team to validate any chargebacks, refunds and any additional costs.
We offer a competitive salary range of $80,000 - $100,000 per year, depending on experience.
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