Senior Community Lending Manager

1 month ago


Los Angeles, California, United States Citigroup Inc Full time
Job Summary

The Senior Community Lending Manager is a critical role within Citigroup Inc., responsible for driving the mortgage sales business within a defined geographic area. This position requires a seasoned professional with a proven track record of growing retail mortgage business in different economic cycles and achieving sales targets.

Key Responsibilities
  • Develop and execute strategies to drive mortgage sales and originations within the assigned geographic area.
  • Lead and manage a diverse sales force, utilizing multiple channels to meet the needs of a diverse client base.
  • Collaborate with the Strategic Markets team to develop and implement CRA and Fair Lending strategies.
  • Assess competitive landscape, customer behavior, and feedback to determine the effectiveness of product and program offerings.
  • Provide recommendations to senior leadership based on analysis and evaluation of relevant MIS.
  • Manage relationships with key referral partners, including Realtors, CPAs, and Builders.
  • Coach and mentor home lending specialists to ensure they achieve their individual performance plans.
  • Conduct frequent sales meetings and prioritize, manage, and communicate promotional campaigns and product initiatives.
  • Maintain strategic focus on CRA eligible loans and accountable for attaining origination, revenue, recruiting/attrition, compliance, and profitability goals.
Requirements
  • 10+ years of sales and management experience with a proven track record of growing retail mortgage business in different economic cycles.
  • Expert knowledge of the US mortgage industry and competitive environment.
  • Proven ability to identify key customer needs and develop programs, processes, or products to meet those needs.
  • Good communication and presentation skills, with strong analytical, planning, and organizational skills.
  • Ability to lead and manage a diverse sales force, utilizing multiple channels to meet the needs of a diverse client base.
Education

Bachelor's/University degree, Master's degree preferred.

Benefits

Citi offers competitive employee benefits, including medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs. Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays are also offered.



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