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Brand Marketing Coordinator

2 months ago

San Jose, California, United States TM Management Group Full time
Job Overview

We are a dynamic management and sales firm based in San Jose, poised for unprecedented growth. Our company represents top home improvement campaigns nationwide, leveraging distinctive marketing tactics to expand our footprint in new markets on behalf of our clients. As we continue to grow, we are seeking a Brand Marketing Assistant to drive brand awareness and customer engagement for our clients.

We are committed to developing our Brand Marketing Assistants from the ground up, providing the tools and training necessary to move into a Brand Marketing Manager role in the future. Our notable clients rely on our marketing expertise to grow their customer base and bolster brand awareness; we are excited to train our next generation of leaders to help our clients achieve their goals.

Key Responsibilities
  • Interact directly with customers in a retail environment to educate them on home improvement products and services offered by our clients.
  • Support the brand marketing team with planning, implementing, and monitoring promotional campaigns.
  • Address customer inquiries promptly, adeptly handle objections, and effectively resolve any complaints to ensure customer satisfaction.
  • Facilitate a seamless transition of customers to the sales team to effectively close deals.
  • Handle confidential customer information with the utmost professionalism and discretion.
  • Remain abreast of evolving home improvement and market trends to provide informed recommendations and tailored service solutions to meet customers' needs effectively.
  • Provide additional administrative and project support as needed.
Requirements
  • Bachelor's degree in marketing, business, or related field preferred but not required.
  • Experience in a marketing, promotional, retail sales, or customer-facing role is ideal.
  • Ability to empathize with customers to understand their needs and preferences.
  • Proven track record of public speaking or presentation skills.
  • Strong organizational and time management skills.
  • Ability to handle rejection in a professional and positive manner.
  • Passion for home improvement projects is a plus.