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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.
Key Responsibilities- Provide excellent customer service, ensuring a positive shopping experience for all customers.
- Maintain a high level of product knowledge, including current sales promotions and merchandise presentation.
- Assist customers with purchases, returns, and exchanges, while maintaining a high level of accuracy and efficiency.
- Contribute to a positive store environment, including maintaining a clean and organized store, and adhering to company policies and procedures.
- Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor as needed.
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We are committed to providing exceptional customer service and a positive shopping experience for all customers.