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Risk Management Claims Consultant

2 months ago


Dallas, Texas, United States AIG Full time

Claims Operations Analyst

We invite you to become a part of our team as a Claims Operations Analyst, where you will enhance your expertise in managing intricate claims.

Your Role in Claims Management

Our Claims divisions are recognized as the premier problem solvers for our clients, consistently delivering exceptional technical proficiency and demonstrating our unique service offerings to create an unmatched global claims management experience. Through a solid feedback mechanism and supported by established processes and leadership, we take pride in providing responsive, equitable, and professional service with empathy and efficiency.

Key Responsibilities

  • Assessing the scope and limits of coverage under primary policies, including deductibles.
  • Engaging in clear and effective written and verbal communication with insured parties, third-party administrators, brokers, and underwriters. Maintain regular and suitable contact with both internal and external stakeholders, including leading national corporations.
  • Strategically planning and budgeting for the litigation of each claim through collaboration with legal counsel, vendors, and insured parties. Establish clear guidelines with defense and coverage counsel to maintain financial oversight of budgets and expenses.
  • Implementing and managing a diary system to efficiently oversee and resolve assigned claims.
  • Independently negotiating high-stakes claims with top plaintiff attorneys nationwide, including participation in mediations and trials as required.
  • Completing all necessary file and management reports, engaging in roundtable discussions, and conducting essential reconciliation reports with third-party administrators.

Qualifications for Success

  • Preferred experience with Claims Third Party Administrators.
  • Minimum of 3 years of experience in general and auto liability claims.
  • Property and Casualty licenses are preferred.
  • Exceptional communication, interpersonal, analytical, and persuasive abilities.
  • Demonstrated organizational, time management, and customer service skills.
  • Understanding of the claims litigation process.
  • Motivated individuals seeking opportunities for career advancement.
  • Proficiency in Windows XP and Microsoft applications is necessary.

Join Us in Making a Difference

At AIG, we recognize that our employees are our most valuable asset. We are dedicated to protecting and investing in what matters most to you. Our Total Rewards Program offers a comprehensive benefits package that prioritizes your health, well-being, financial security, and professional development.

A Culture of Inclusion

We are committed to fostering a culture that truly respects and celebrates diverse talents, backgrounds, cultures, opinions, and aspirations. Our flexible work arrangements, diversity and inclusion initiatives, cultural awareness activities, and Employee Resource Groups (ERGs) are foundational to our inclusive culture.

AIG is an equal opportunity employer, providing opportunities to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

Functional Area: CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.