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Medical Billing Specialist

2 months ago

Tarpon Springs, Florida, United States St. Luke's Cataract & Laser Institute Full time

Job Summary:

The Medical Billing Specialist - Patient Advocate will be responsible for providing exceptional customer service to patients and their families, ensuring a positive experience throughout the billing process. This role requires strong communication and problem-solving skills, with a focus on resolving billing issues and answering patient inquiries.

Key Responsibilities:

  • Respond to patient inquiries and resolve billing issues in a timely and professional manner
  • Communicate effectively with patients, doctors, and staff to ensure accurate and efficient billing processes
  • Utilize medical terminology and billing knowledge to resolve complex billing issues
  • Work collaboratively with the Revenue Cycle Manager to identify and implement process improvements
  • Provide exceptional customer service, ensuring a positive experience for patients and their families

Requirements:

  • Strong communication and customer service skills
  • Knowledge of medical terminology and billing processes
  • Ability to work in a team environment and collaborate with others
  • Strong problem-solving skills and attention to detail
  • Ability to maintain confidentiality and handle sensitive patient information

Benefits:

  • Competitive wages and certification bonuses
  • Opportunity to build a career with a longstanding, reputable organization
  • Leadership and career advancement opportunities
  • Medical, dental, vision, life insurance, and 401(k) with employer match
  • Paid time off and holiday pay

About St. Luke's Cataract & Laser Institute:

St. Luke's Cataract & Laser Institute is a leading provider of ophthalmic care, dedicated to delivering exceptional patient experiences and outcomes. Our team is committed to providing compassionate and personalized care, with a focus on patient satisfaction and well-being.