Supportive Housing Case Manager

4 weeks ago

Longwood, Florida, United States Impower Full time
Job Summary

The Supportive Housing Case Manager will provide case management services to participants experiencing homelessness in the Rapid Rehousing and Permanent Supportive Housing (RRH/PSH) programs. This field-based position requires a high degree of professionalism, commitment, and adaptability to effectively uphold community values while maintaining an environment of dignity, respect, and collaboration with participants and partners.

Key Responsibilities
  • Maintain a caseload of up to twenty-two youth referred by the Coordinated Entry System, with an average of 15 cases.
  • Work collaboratively with participants to address issues that may impede access to housing.
  • Practice core principles of Housing First, Trauma-Informed Care, and Motivational Interviewing.
  • Complete required assessments with youth as part of the YHDP program intake procedure.
  • Provide strengths-based, flexible, and responsive case management supports to participants.
  • Partner with youth to identify their goals and visions for themselves and their children.
  • Develop housing stability plans based on identified goals and visions for both adults and children related to obtaining or maintaining housing, income, or other service needs.
  • Conduct bi-monthly home visits and weekly communication with young adults to review progress, coordinate services, and assist participants with established goals or divert them from crisis.
  • Facilitate the housing placement process for each participant and serve as a liaison between youth, landlords, utility providers, and other agencies when needed.
  • Assist with move-ins to housing to ensure the participant has necessary household items and a basic understanding of their responsibilities as a tenant.
  • Provide participants with connections to services and resources that may support their safety, well-being, and/or achieve their long-term stability.
  • Network with community resources for housing, employment, substance abuse treatment, mental health treatment, training, and make referrals as appropriate.
  • Obtain signed release of information forms and communicate regularly with staff at treatment programs and vocational programs.
  • Complete data entry in the Homeless Management Information System (HMIS), including case notes within five business days of contact, self-sufficiency assessments, and related participant information and updates.
  • Maintain accurate and detailed case files on each participant, including copies of all intake documents, case plans, monthly budgets, and other program forms.
  • Participate in service coordination meetings, case conferences, and training programs.
  • Demonstrate effective communication skills in building relationships with peers and participants.
  • Participate in monthly case conferences and other relevant Continuum of Care and/or Coordinated Entry System activities.
  • Travel and transport clients as necessary.
  • Abide by the ethics, policies, and procedures, and professional standards of IMPOWER, Inc.
  • Complete required essential learning trainings within designated time frames.
  • Complete all other tasks and duties as assigned or as needed to help drive IMPOWER's vision, fulfill our mission, and abide by our organization's values.
Requirements
  • Associates Degree in or equivalent number of college credits in a social services field. Bachelor's Degree preferred.
  • Two years of documented case management experience. Experience working with youth in a support capacity a plus.
  • Successful background screenings through the Florida Department of Law Enforcement, State, and County.
  • Valid driver's license and auto insurance, and successful motor vehicle driving record background check.
  • Negative result from a multi-panel drug screen.

Salary: $19.23 per hour

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