Front Desk Receptionist

4 weeks ago

Longwood, Florida, United States Gastro Health Full time
Front Desk Receptionist Job Description

About the Front Desk Representative Position

Gastro Health is seeking a highly skilled and enthusiastic Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be responsible for providing exceptional administrative support to our care center providers and interacting with patients daily.

Key Responsibilities:

  • Maintain a clean and organized front desk area, ensuring all necessary materials are readily available.
  • Greet and welcome guests, providing a positive first impression of our facility.
  • Answer questions and address complaints in a professional and courteous manner.
  • Manage incoming calls, redirecting them as necessary and taking messages when required.
  • Receive and distribute incoming letters, packages, and other mail.
  • Prepare outgoing mail by drafting correspondence and securing parcels.
  • Monitor office supplies and place orders when necessary.
  • Keep updated records and files, ensuring accurate and timely documentation.
  • Monitor office expenses and costs, identifying areas for improvement.
  • Perform other duties as assigned, including travel arrangements and scheduling.

Requirements:

  • Previous experience as a front desk representative, agent, or relevant position.
  • Familiarity with office machines, including fax and printer equipment.
  • Knowledge of office management and basic bookkeeping principles.
  • Proficient in English, both written and spoken.
  • Excellent knowledge of MS Office, particularly Excel and Word.
  • Strong communication and interpersonal skills.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills and customer service orientation.
  • High School diploma; additional qualifications are a plus.

Gastro Health is a leading gastroenterology multi-specialty group, with over 300 physicians and 100 locations across the nation. We offer a comprehensive benefits package, including Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.

Benefits:

  • 401(k) retirement plans
  • Profit-Sharing
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Disability insurance
  • Pet insurance

Gastro Health is proud to be an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

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