Service Delivery Expert

4 days ago


New York, New York, United States Market Value Inc Full time

Join our dynamic and customer-focused team at Market Value Inc. as a Service Delivery Expert.

About Our Team:

We are passionate about delivering exceptional service to our valued customers. As a key member of our team, you will play a crucial role in ensuring customer satisfaction and fostering long-term relationships.

Job Description:

The successful candidate will be responsible for handling customer inquiries, resolving complaints, maintaining product knowledge, assisting with order processing, keeping accurate records, collecting feedback, and collaborating with the team. To excel in this role, you should have excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude.

Key Qualifications:

A high school diploma or equivalent is required, with additional education or certification in customer service being a plus. Previous experience in a customer service role is preferred, as well as experience in our industry. You should be proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office).

Annual Salary: $55,000 - $70,000 based on market value and location.

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