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Customer Experience Representative

2 months ago

Melbourne, Florida, United States Arty Pagan - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in promoting State Farm's premier insurance and financial service products to our customers.

Key Responsibilities
  • Customer Relationship Building: Forge enduring relationships with customers and proactively follow up to ensure continued satisfaction.
  • Insurance and Financial Services: Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits
  • Competitive Compensation: Receive hourly pay plus commission/bonus.
  • Health and Wellness: Enjoy health benefits and paid time off (vacation and personal/sick days).
  • Professional Development: Participate in training and development opportunities to enhance your skills and knowledge.
  • Career Advancement: Enjoy abundant opportunities for career advancement within our agency.
Requirements
  • Marketing and Sales: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
  • Communication and Interpersonal Skills: Possess exceptional communication skills across all channels - written, verbal, and attentive listening.
  • Problem-Solving and Adaptability: Exhibit proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Proficiency: Demonstrate proficiency in learning and navigating computer functions efficiently.
  • Teamwork and Collaboration: Thrive in a dynamic team environment and demonstrate a collaborative spirit.