Customer Service Representative Fueler/Washer

2 weeks ago


Rochester, New York, United States Penske Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Penske. As a Fueler/Washer, you will be responsible for providing exceptional customer service while performing entry-level duties such as fueling and washing vehicles, inspecting fuel islands, and performing minor repairs.

Key Responsibilities
  • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels
  • Check air pressure in vehicle tires and levels of fuel, motor oil, transmission, radiator, and other fluids, and add air, oil, water, or other fluids as required
  • Clean windshields and wash vehicles
  • Perform minor repairs such as installing mounted tires and changing engine oil and filters
  • Prepare daily reports of fuel, oil, and accessory sales
  • Order stock, price, and shelve incoming goods
  • Rotate or replace tires
  • Provide customers with information about local roads and highways
  • Clean parking areas, offices, restrooms, and equipment, and remove trash
Requirements
  • At least 1 year of customer service experience preferred
  • Basic mechanical aptitude required
  • High School Diploma or equivalent required
  • Current driver's license class G or class 5 and ability to obtain class DZ within 6 months of being hired required
  • Willingness to work in non-climate controlled environments
  • Basic computer skills preferred for data entry into maintenance systems
What We Offer
  • Competitive salary
  • Attractive shift premiums
  • New equipment and technology from various suppliers/dealerships
  • RRSP program with company match
  • Affordable health and dental benefit package
  • Free uniforms and laundry service
  • Tool and boots allowance
  • Vacation time + 11 paid statutory holidays + paid sick days
  • Tuition reimbursement
  • Employee Assistance Program
  • Comprehensive technical and professional training
  • Opportunity for advancement throughout the company


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