WMS Technical Support Lead
7 days ago
Location: Columbus, IN
Duration: Fulltime
Job Description:
We are seeking a highly skilled WMS Technical Support Lead to join our team at Diverse Lynx LLC. As a key member of our technical support team, you will be responsible for providing critical support to our supply chain and warehouse management applications, including BY and RedPrairie WMS solutions.
Your primary focus will be on solutioning and development of functionality changes, customer coordination to understand issues and requirements, and strong analytical and problem-solving capabilities. You will also be responsible for coordinating and guiding offshore teams on both development and support requirements, as well as having a good understanding of middleware and supply chain aftermarket processes.
Key Responsibilities:
- Provide technical support for WMS applications
- Solutioning and development of functionality changes
- Customer coordination and issue resolution
- Strong analytical and problem-solving capabilities
- Coordination and guidance of offshore teams
- Good understanding of middleware and supply chain processes
Requirements:
- Strong expertise in WMS product
- Good understanding of middleware
- Understanding of supply chain aftermarket processes
- Strong communication skills
- Agile process understanding
About Us:
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.
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