Client Relations Associate
2 months ago
Smart Solutions Inc. is a prominent firm dedicated to providing exceptional assistance to our clients and customers. We prioritize fostering enduring relationships and surpassing expectations, aiming to create a positive influence each day.
As a Customer Support Specialist, you will play a vital role in delivering outstanding assistance to our clients and customers. This position is ideal for individuals who are enthusiastic about customer satisfaction and excel in a vibrant and fast-paced setting.
Key Responsibilities:
- Act as the main point of contact for clients and customers, addressing inquiries, resolving challenges, and offering support through various communication channels.
- Establish rapport and nurture positive relationships with clients and customers by providing tailored service and showcasing empathy and professionalism.
- Efficiently manage and prioritize incoming inquiries and requests to guarantee timely resolutions and customer satisfaction.
- Collaborate with cross-functional teams to meet customer needs and escalate issues as necessary for prompt resolution.
- Assist with order processing, billing inquiries, and product/service information as required.
- Maintain precise and comprehensive records of customer interactions and transactions.
- Outstanding communication skills, both verbal and written, with a focus on customer-centricity.
- Strong problem-solving skills and a proactive attitude to effectively address customer inquiries and concerns.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Positive demeanor, resilience, and a sincere desire to assist others.
- Prior experience in customer service or a related field is advantageous but not mandatory.
- Competitive salary and benefits package.
- Comprehensive training program to cultivate essential customer service skills.
- Supportive and collaborative work environment with opportunities for growth and advancement.
- The opportunity to make a significant impact and contribute to the success of our clients and customers.
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Client Associate
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chesterfield, United States Pension and Retirement Services, LLC Full timeJob descriptionWe are looking for a person to support the team's day-to-day tasks associated with participant requests for Plan distributions and loans, as well as assisting with contribution submissions each payroll for select clients. The position requires professional written and verbal communication, ability to prioritize multiple tasks within given...
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Client Associate
2 weeks ago
chesterfield, United States Pension and Retirement Services, LLC Full timeJob descriptionWe are looking for a person to support the team's day-to-day tasks associated with participant requests for Plan distributions and loans, as well as assisting with contribution submissions each payroll for select clients. The position requires professional written and verbal communication, ability to prioritize multiple tasks within given...
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Client Associate
2 weeks ago
Chesterfield, United States Pension and Retirement Services, LLC Full timeJob descriptionWe are looking for a person to support the team's day-to-day tasks associated with participant requests for Plan distributions and loans, as well as assisting with contribution submissions each payroll for select clients. The position requires professional written and verbal communication, ability to prioritize multiple tasks within given...
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