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Hospitality Team Member
2 months ago
Job Summary
The Steward/Dishwasher is a vital member of our dining services team, responsible for maintaining the highest standards of cleanliness and organization in our kitchen and dining areas. This role requires a strong attention to detail, excellent communication skills, and a commitment to providing exceptional service to our guests.
Key Responsibilities
- Ensure all dishes, glassware, and utensils are sanitized and available for use.
- Maintain a clean and organized kitchen and dining area, including the dishroom, storage areas, and serving stations.
- Polish silver and copper items to a high shine.
- Assist in inventory management, including counting and stocking of china, glassware, and silver.
- Sort and remove trash, and ensure all areas are kept clean and free of clutter.
- Provide general resort information to guests, and offer a warm and sincere welcome/farewell.
- Interact with resort staff in a professional manner, and assist other departments as needed.
- Attend mandatory meetings and maintain a working knowledge of resort amenities and special events.
- Report any safety incidents or concerns to the on-duty supervisor.
Requirements
- Previous experience in a similar role, preferably in an upscale hotel or resort setting.
- High school diploma or equivalent required.
- Current Food Handlers Certification.
- Fluency in English, both verbal and non-verbal.
- Excellent customer service focus and communication skills.