Night Desk Associate

6 days ago


Chesapeake, Virginia, United States LTD Hospitality Full time
About LTD Hospitality Group, we are a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt, and InterContinental Hotel Group flags. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Job Description: The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties include handling guest check-ins and checkouts, organizing shift, reviewing remaining reservations, verifying GTD no-shows, and ensuring credit card draft capture is in balance. Additionally, this role involves assisting guests with general services, ensuring Property Management System is backed up nightly, and completing daily revenue report accurately.

Estimated Salary Range: $45,000 - $55,000 per year based on location and experience. This figure may vary depending on factors such as market conditions, qualifications, and individual performance.

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