Customer Service Representative

4 weeks ago


Houston, Texas, United States Five Nine Solutions Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while providing information about our products and services to existing and potential customers.

Daily Responsibilities:

  • Deliver friendly customer service while providing information about our products and services to existing and potential customers.
  • Troubleshoot and overturn customer objections and questions while maintaining a positive and professional attitude.
  • Maintain up-to-date and accurate records of all customer interactions and personal information.
  • Cultivate a knowledge base on all products and services to draw on customer interactions.
  • Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives.

Qualifications:

  • 1-3 years working as a customer service coordinator, sales representative, or experience in a retail, restaurant, or hospitality environment.
  • Outstanding communication skills.
  • Above-average emotional intelligence and people skills.
  • Ability to work independently or in a team setting.
  • Desire to work in a fast-paced customer service environment and the ability to multitask.
  • Exceptional work ethic.
  • Self-starter with a desire for professional growth and development.

What We Offer:

  • Weekly base pay - every Friday.
  • Flexible scheduling - full and part-time availability.
  • Weekly/quarterly bonuses based on performance.
  • A supportive team, training, and coaching.
  • Opportunities for personal and professional development.
  • A range of activities and social events such as work dinners, sporting events, concerts, business trips, and more.


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