Healthcare Navigator

**Serves as a Population Health Subject Matter Expert**

**Plans and Prioritizes Care for Individuals and Populations of Patients**

**Focuses on Strategies that Promote Optimal Health within Populations**

**Directs Patients to the Right Care Team Member at the Right Time**

**Demonstrates Expertise and Current Knowledge in Nursing Care and Management of a Subpopulation of Patients of Varying Complexity**

**Seeks to Improve Patient, Family, and Health Systems/Community Outcomes through the Application of Educational Concepts/Skills and Preventive Care in a Managed Care Environment**

• **Assesses Patients within the Practice (Inpatient and Outpatient) to Identify Patient/Significant Others' Needs, Level of Intensity, Insurance Benefits, and Other Patient Resources while Directing the Patients to the Right Level of Care within the Office**
• **Develops Plan of Care Focused on Lifestyle Management, Managing Many Aspects of High-Value Annual Wellness Visits, and Coordinating Shared Medical Appointments and Makes Recommendations to PCPs, Specialists, and Other Members of the Healthcare Team Regarding Care Management Strategies, Identifying Strategies to Maximize Continuity of Care across the Continuum**
• **Triage and Direct Patient to the Appropriate Care Team Member to Meet the Patient Needs. Assesses the Educational Needs of Patients, Families, and Members of the Healthcare Team and Develops and Implements Appropriate Teaching Strategies or Makes Appropriate Referrals**
• **Communicates and Collaborates with Patient/Significant Others/Providers/Payers to Coordinate Services that Improve Access to Appropriate Services across the Continuum of Care and which Promotes Optimal Health in a Cost-Effective Manner**
• **Measures Patient Care Outcomes, Interprets Reports, and Analyzes Data Trends for Groups of Patients. Provides Direction to Specified Projects/Programs Pertaining to the Population, Assessing, Planning, Developing/Maintaining, Implementing, and Evaluating Outcomes of Same**
• **Documents Patient Data, Plan, Interventions, and Outcomes according to Department Guidelines**

• **Required Bachelor's Degree or Equivalent Nursing or a Healthcare-Related Field**
• **3 Years of Relevant Experience in Clinical Nursing and/or Case Management/Managed Care or Related Field Required**
• **LIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire Required**
• **CRT-Basic Life Support (BLS) - AHA American Heart Association Ambulatory Upon Hire Required or CRT-Basic Life Support (BLS) - ARC American Red Cross Ambulatory Upon Hire Required**