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Preventive Maintenance Technician
2 months ago
Multiquip Inc. is a leading manufacturer and supplier of high-quality products, including light to medium construction equipment, power generators, and lighting. We are committed to providing exceptional service and support to our customers.
Job SummaryWe are seeking a skilled Preventive Maintenance Technician to join our team. As a key member of our service team, you will be responsible for performing service repairs and preventive maintenance on our products, primarily on power generation equipment.
Responsibilities- Maintenance and Equipment Care: Perform preventive maintenance on customer power generation equipment, including tasks such as oil changes, filter changes, coolant drain & fill, load banking, DOT inspections, and overall unit operation testing.
- Clean, repair, recondition, and maintain generators and their components.
- Maintain supplied tooling and equipment, including the company-provided service vehicle.
- Request equipment and supplies to maintain inventory and ensure availability for necessary jobs.
- Properly and completely fill out all handwritten and electronic service reports, inspection checklists, and timecards within department guidelines.
- Prepare and complete service reports in a precise and timely manner.
- Maintain a list of supplies needed to optimize job production.
- Segment jobs and order parts accordingly.
- Return unneeded parts immediately upon job completion and complete all necessary warranty documentation.
- Send completed follow-up forms on a timely basis.
- Maintain a high level of customer satisfaction by demonstrating excellent work ethic, neat appearance, and good communication skills.
- Take full ownership of the job and effectively communicate job status to customers and office personnel.
- Coordinate and assist the Lead Service Technician and Field Service Managers as needed.
- Participate in meetings and training sessions as assigned for the purpose of conveying or gathering information required to perform job functions.
- Use and apply appropriate safety PPE provided.
- Work overtime as needed to meet customer expectations and needs.
- Be accountable for meeting labor flat rates and delivering quality repairs.
- Report inaccurate flat rates and situations when flat rates will not be met to your manager/supervisor.
- Ensure that redo's or excessive labor do not exceed 5% of total labor hours worked, and no cases occur where the customer or company's equipment is damaged due to mechanic's neglect or abuse.
- High school diploma or (GED) equivalent;
- One year Automotive or Diesel Certification from a technical school; or 2+ Years of experience on similar equipment.
- Generator operation, load banking and electrical troubleshooting experience preferred.
- Must have valid driver's license and good driving record.
We offer a competitive compensation package, including a starting rate of $28+ an hour, company vehicle, company credit card, discretionary bonuses, 11 paid holidays, generous paid time off, paid volunteer time off, paid parental leave, and an excellent benefits package for full-time employees.
