Service Route Manager

2 weeks ago


Denison, Texas, United States UniFirst Full time

Service Route Manager

UniFirst is on the lookout for a Service Route Manager to enhance our dynamic team. The Service Route Manager will oversee and collaborate with Service Route Representatives who cater to a diverse clientele daily, from small local enterprises to large corporate establishments.

This role serves as an entry-level management opportunity for individuals focused on career progression.

What We Offer:

  • Training:

    Our Team Partners receive comprehensive skills training aimed at boosting their performance and supporting their career growth.

  • Career Advancement:

    While many companies claim to promote from within, we consistently do so.

  • Work Environment:

    Our family-oriented culture distinguishes UniFirst as a unique organization. Plus, we ensure no night or weekend shifts

  • Diversity:

    At UniFirst, you will encounter a vibrant mix of cultures, personalities, and backgrounds, as we believe that diverse perspectives contribute to our success.

Your Responsibilities:

  • Lead the training and development of a team of Service Route Representatives.
  • Address service inquiries effectively.
  • Facilitate negotiations for customer contract renewals.
  • Foster strong relationships with both customers and team members.
  • Collaborate closely with other leadership and management personnel to deliver exceptional customer service and product offerings.
  • Provide route coverage during absences, allowing you to assess your Representatives' performance and customer satisfaction levels.

Qualifications:

  • A results-oriented relationship manager who is eager to assist the team and prioritize customer satisfaction.
  • A collaborative individual who enjoys supporting Service Route Representatives in their professional development.
  • A candidate ready to learn and evolve into a customer service and loyalty expert.
  • High school diploma or GED; some college education is advantageous.
  • Must be at least 21 years old.
  • Possess a valid non-commercial driver's license in the state of residence.
  • Reliable transportation is essential.
  • Must fulfill pre-employment DOT physical requirements.
  • Physically capable of lifting up to 50 pounds.
  • Effective communication and language skills.
  • Basic computer skills are required.
  • Prior experience in leadership, customer service, route sales, delivery, or entrepreneurship is preferred.

Benefits & Perks:

  • 401K with Company Match
  • Profit Sharing
  • Health Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paid Time Off
  • Direct Payroll Deposit
  • Tuition Reimbursement
  • 30% Employee Discount
  • Employee Referral Bonuses

About UniFirst:

The essence of UniFirst is rooted in its distinctive family culture, where our Team Partners experience a small company atmosphere while benefiting from the resources and stability of a $1.5 billion organization.

As a prominent player in the $18 billion garment services industry, UniFirst employs over 13,000 team partners serving 300,000 business customer locations across the U.S., Canada, and Europe.

We have been recognized among the top 10 in Selling Power magazine's "Best Companies to Sell For" and featured in Forbes magazine's "Platinum 400 – Best Big Companies" list.

As an 80-year-old company committed to continuous growth, there has never been a better time to become part of our team.

UniFirst is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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