Case Manager

9 hours ago

New York, New York, United States Harlem United Full time
Job Title: Case Manager

At Harlem United, we are seeking a skilled Case Manager to join our team. As a Case Manager, you will play a vital role in providing support services to families at the New Broadway Family Shelter.

Job Summary

The Case Manager will be responsible for implementing supportive counseling with families residing in the shelter, addressing their immediate and long-term housing, entitlements, vocational/educational, medical, and mental health needs. This will be achieved through motivational interviewing techniques and harm reduction principles.

Key Responsibilities
  • Maintain a caseload of approximately 25 families and provide case management services, including advocacy and counseling.
  • Assist with Independent Living Plan development to prepare families for permanent housing.
  • Assess clients' needs, with particular attention to family dynamics, mental health, and overall wellbeing.
  • Provide care coordination with medical and other social service providers.
  • Conduct regular unit inspections and provide entitlement and medical escorts as needed.
Requirements
  • BA in a related social service field with 5+ years of relevant work experience.
  • Strong working knowledge/background working with homeless families and services rendered to the mentally ill and substance use populations.
  • Knowledge of DHS and entitlements for low-income/homeless individuals in NYC.
  • Basic computer literacy (e.g., Microsoft Word, email, internet browsing).
  • Crisis management and de-escalation skills.
  • Familiarity with Motivational Interviewing and Harm Reduction.
What We Offer

At Harlem United, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

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