Merchandise Associate

1 week ago

FuquayVarina, North Carolina, United States Marshalls Full time
{"title": "Merchandise Associate", "description": "Key Responsibilities

As a Merchandise Associate at Marshalls, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Key responsibilities include:

  • Role modeling established customer experience practices with internal and external customers
  • Supporting and embodying a positive store culture through honesty, integrity, and respect
  • Accurately ringing customer purchases/returns and counting change back to customer according to established operating procedures
  • Promoting credit and loyalty programs
  • Maintaining and upholding merchandising philosophy and following established merchandising procedures and standards
  • Accurately processing and preparing merchandise for the sales floor following company procedures and standards
  • Initiating and participating in store recovery as needed throughout the day
  • Maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store
  • Providing and accepting recognition and constructive feedback
  • Adhering to all labor laws, policies, and procedures
  • Supporting and participating in store shrink reduction goals and programs
  • Participating in safety awareness and maintaining a safe environment
Requirements

To be successful in this role, you will need:

  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred
Benefits

As a Merchandise Associate at Marshalls, you will be eligible for a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.

Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

"}

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