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Facilities Maintenance Technician
2 months ago
Position Overview:
The Facilities Maintenance Technician is responsible for performing a variety of maintenance tasks to uphold the quality standards of the hotel.
Key Responsibilities:
1. Execute preventative maintenance and complete work orders, including tasks such as replacing ceiling tiles, light bulbs, and patching vinyl to ensure the hotel maintains its quality standards.
2. Conduct scheduled preventative maintenance assignments.
3. Assist in evaluating electrical systems, including air conditioning controls and lighting systems, and perform minor repairs or replacements as necessary.
4. Support routine and major repairs of hotel equipment, including kitchen and laundry appliances, HVAC systems, and plumbing fixtures.
5. Maintain the hotel's pool by adjusting chemicals and cleaning filters, while also documenting maintenance requests.
6. Enhance the building's exterior and curb appeal through tasks such as snow removal, lawn care, and painting.
7. Refurbish furniture and fixtures in guest rooms, including cabinets and tables, and perform painting and finishing as needed.
8. Address guest inquiries and concerns courteously to ensure high levels of guest satisfaction.
9. Operate heavy machinery and work in varying temperature conditions.
10. Adhere to attendance policies and maintain regular availability for work.
11. Perform additional job-related duties as assigned.
Required Skills and Qualifications:
The ideal candidate must possess effective communication skills in English, a self-motivated attitude, and a professional demeanor. The ability to collaborate with team members and assist with their responsibilities is essential. Physical capabilities include climbing, standing, walking, and lifting weights ranging from 25 to 50 lbs. Candidates should be able to follow instructions and report on the progress of assigned tasks.
Performance Expectations:
Customer Satisfaction: Maintaining a positive interaction with guests is crucial. All associates are expected to uphold professionalism and treat guests and colleagues with respect at all times.
Work Habits: Adhering to hotel standards for work procedures, grooming, and punctuality is vital. Flexibility in adapting to changes and a willingness to learn new skills are important attributes.
Safety & Security: The safety of guests and associates is paramount. Compliance with hotel security policies and procedures is required, particularly concerning the handling of heavy objects and chemicals.
Benefits:
Employees are offered recognition programs, opportunities for advancement, training assistance, and various benefits based on employment status.
