Family Support Ambassador

5 days ago


Fairfield, California, United States Miracle Math Coaching Full time
Empowering Families through Education

Miracle Math Coaching is a family-focused organization dedicated to providing solutions for students facing challenges in school. We are seeking a Family Support Ambassador to join our team and help us deliver exceptional results for our students and their families.

The ideal candidate will have a minimum of 3 years of experience in a fast-paced administrative role and be proficient in problem-solving and conflict management. You will be responsible for managing coach and student schedules daily, handling billing and scheduling, and providing excellent customer service.

In this role, you will also facilitate new student Learning Discoveries, prepare and distribute monthly newsletters, and provide post-enrollment support to ensure client satisfaction. Our salary range is $40,000-$50,000 per year, and we offer a positive and dynamic work environment.

Key Responsibilities:

  • Manage coach and student schedules daily
  • Handle billing and scheduling
  • Provide excellent customer service
  • Facilitate new student Learning Discoveries
  • Prepare and distribute monthly newsletters
  • Provide post-enrollment support

Requirements:

  • Minimum 3 years of experience in a fast-paced administrative role
  • Proficient in problem-solving and conflict management
  • Strong organizational and time management skills
  • Able to work independently and as part of a team

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