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Service Specialist

2 months ago

Sebastopol, California, United States Lucky Supermarkets Full time
About Us

The Lucky Supermarkets family of stores operates in neighborhoods throughout California and Western Nevada, providing customers with the freshest quality products at a great value. Our dedication to customers and community is reflected in the connections we've made in the neighborhoods we've served for over 70 years.

Our Mission

We strive to provide exceptional customer service, ensuring a welcoming and helpful store atmosphere that establishes loyal repeat customers. Our team members play a vital role in creating a positive shopping experience, and we're committed to supporting their growth and development within our company.

Job Summary

We're seeking a Service Specialist to join our team, providing friendly, fast, and effective customer service in the front-end of our stores. As a Service Specialist, you'll be responsible for creating a positive shopping experience, assisting customers, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide exceptional customer service, greeting and engaging with each customer, offering assistance, and going the extra mile to ensure customer satisfaction.
  • Perform store sweeps, ensuring floors are free of spills or debris, and maintaining a safe environment for customers and co-workers.
  • Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
  • Collect shopping carts from the parking lot, maintaining a cart-free lot throughout the duration of your shift.
  • Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
  • Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.
Requirements
  • No experience required.
  • Must be at least 16 years old.
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to widely varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness and desire to learn, work hard, and have fun with it.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.