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Warehouse Operations Supervisor

2 months ago

Detroit, Michigan, United States T-ROC Full time

Overview:

We are on the lookout for a dynamic individual to step into the role of Warehouse Operations Supervisor at T-ROC, a leader in the gaming industry. In this position, you will oversee the management of our warehouse and ensure a seamless flow of inventory to various retail outlets. Your leadership will be crucial in driving inventory performance and guiding a team of Field Representatives responsible for maintaining our kiosks.

Primary Responsibilities:

  • Oversee inventory management and safeguard the security of stock within the warehouse.
  • Lead and develop a team of two or more Field Merchandising Representatives.
  • Assist Field Merchandisers with the following tasks:

- Traveling to local retailers to replenish kiosk inventory.

- Ordering products that are low or out of stock.

- Receiving and dispatching inventory.

- Performing basic troubleshooting and maintenance on kiosks.

- Reporting any issues related to kiosks or inventory.

- Building strong relationships with retailers during each visit.

- Ensuring kiosks are maintained to high standards (clean, defect-free, and well-presented).

- Transporting inventory from the warehouse to retail locations using company vehicles.

- Responding to dispatch requests through a work order system during scheduled shifts.

- Maintaining the exterior of kiosks (cleaning, painting, and repairs).

- Securing all company merchandise and ensuring kiosks are properly locked.

- Loading and unloading products from vehicles, retailers, and the warehouse.

- Completing administrative tasks with precision, including tracking work tasks, product orders, maintenance requests, and logging activities.

  • Perform additional duties as required.

Qualifications:

  • Proven leadership skills with a focus on inventory accuracy and organization.
  • Exceptional attention to detail.
  • Consistent punctuality and reliability.
  • Strong customer service orientation.
  • Ability to mentor and develop team members.
  • Proficient in building relationships.
  • Minimum of 3 years of experience in inventory management or merchandising.
  • High School Diploma or equivalent is required.
  • Demonstrated excellence in inventory management and effective leadership.
  • Familiarity with MS Office applications is preferred.

Additional Requirements:

  • Capability to lift 25-50 lbs.
  • Ability to work in a warehouse setting with exposure to machinery and physical activities such as standing, walking, bending, and lifting.
  • Must meet the legal age requirement to rent a vehicle in the relevant jurisdiction.
  • Must possess a valid driver's license.

Benefits:

  • Competitive salary and compensation package.
  • Comprehensive benefits including health insurance, retirement plans, and paid time off.
  • Opportunities for professional growth and development within a dynamic organization.
  • A collaborative work environment that fosters innovation and excellence.

Company Culture:

At T-ROC, we value entrepreneurial spirit and integrity. We strive to create an environment where our employees can thrive and make a meaningful impact while delivering exceptional service to our customers.

Equal Opportunity Commitment:

T-ROC is dedicated to the full inclusion of all qualified individuals. We welcome applicants from diverse backgrounds and ensure that all qualified candidates receive equal consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.