Customer Experience Representative
7 days ago
Job Title: Customer Experience Representative
\About the Role:
\We are seeking highly skilled and customer-focused individuals to join our team as Customer Experience Representatives. In this role, you will be responsible for providing exceptional customer service, resolving issues promptly, and ensuring customer satisfaction.
\Key Responsibilities:
\- Respond to customer inquiries and resolve issues effectively.
- Process customer returns and exchanges efficiently.
- Collaborate with colleagues to achieve customer satisfaction goals.
- Upsell and cross-sell products to customers.
Requirements:
\- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Basic math skills and attention to detail.
Benefits:
\- Hourly rate: $15-$23 per hour.
- Comprehensive training and development opportunities.
- A competitive salary range: $31,200 - $47,400 per year (based on 40 hours/week).
- A comprehensive benefits package, including medical, vision, and dental coverage.
- Paid time off and parental leave benefits.
Shift Availability: Mid-shift, Closing shifts available.
Work Location: Walmart Supercenter #4255, 1000 CHESTNUT COMMONS DR, ELYRIA, OH, 44035.
Enjoy a rewarding career at Walmart, offering opportunities for growth and development
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