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Lead Supervisor I

1 month ago

McAllen, Texas, United States Tapestry Full time
Job Description

The Lead Supervisor role is a critical component of the store's overall success, requiring exceptional performance behaviors and a commitment to representing Coach at its highest standards.

This individual will serve as a true utilitarian player, adapting to all roles within the store environment and demonstrating strong business acumen.

The successful candidate will be responsible for:

  • Understanding organizational objectives and making decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
  • Endorsing, modeling, and developing the team to deliver Coach's Selling and Service expectations
  • Enforcing sales strategies, initiatives, and growth across all categories
  • Working with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
  • Leveraging floor supervisor assignment responsibilities to deliver strong metrics and remaining results-driven, including through team selling and selling to multiple customers

The ideal candidate will possess:

  • Drive for Results: Can be counted on to exceed goals successfully and is consistently one of the top performers
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers and gets firsthand customer information and uses it for improvements in products and services

The successful candidate will be a strong communicator and team player, with the ability to adapt to changing priorities and deadlines.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.