Sales Team Leader

1 month ago


McAllen, Texas, United States Steve Madden Full time

Job Overview

The Sales Supervisor plays a pivotal role in supporting the management team and overseeing functional tasks as assigned. This key position assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent, ensuring seamless operations and exceptional customer service.

Key Responsibilities

  • Lead the sales team to achieve sales targets and foster a culture of exceptional customer service.
  • Assist in training and developing a successful sales team, equipping them with the skills to excel in their roles.
  • Develop and implement customer service initiatives to address issues promptly and courteously.
  • Act as a liaison between customers, sales associates, management, and corporate stakeholders, ensuring effective communication and collaboration.
  • Facilitate various store operations, including floor moves, merchandising, display maintenance, cleaning duties, and product returns as needed.
  • Maintain flexibility to occasionally perform work outside of the specific role.

Requirements

  • Minimum of 2-3 years of retail experience.
  • High school diploma or equivalent preferred.
  • Exceptional organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
  • Strong team-building skills.
  • Excellent verbal and written communication skills.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

  • Medical, Dental, Vision Benefits & Flexible Spending Accounts.
  • Life & Short/Long-Term Disability Benefits.
  • 401K Eligibility over the age of 21 with Company match after 6 months of employment.
  • Paid time off benefits including paid vacation, sick time, voting.
  • Virtual Health Care.
  • 50% off employee discount and 40% off immediate family discount.
  • Friends and Family Discount Events.
  • Free shoe every season/quarter.
  • Employee Assistance Program.
  • Tuition Reimbursement Program.
  • Career Growth.
  • Employee Referral Program.
  • Experience at a fast-paced growing company that takes sustainability seriously; read our latest


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