Front End Sales Lead Associate

4 days ago

Mason, Ohio, United States Dollar General Corporation Full time

Job Summary:

As a Front End Lead Associate at Dollar General Corporation, you will be responsible for leading the front-end sales team in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Lead the work of sales associates serving as cashiers, including six to eight active registers.
  • Operate cash register and flatbed scanner as needed to provide great customer service.
  • Authorize voids and overrides; count register; make bank deposits.
  • Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
  • Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Supply cashiers with change when needed.
  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
  • Responsible for training new cashiers on cash handling policies and procedures, proper scanning technique, engaging the customer, and cashier selling activity.
  • Responsible for the sanitation and execution of the front end cleaning schedule.

Requirements:

  • High school diploma or equivalent.
  • One to two years of retail clerk experience.
  • Previous lead experience and/or grocery store experience preferred.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.
  • Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required certifications in food handling.

About Dollar General Corporation:

Dollar General Corporation has been delivering value to shoppers for more than 80 years. We help shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com.

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