Corporate Travel Consultant

2 weeks ago


Montvale, New Jersey, United States Flight Centre Travel Group Full time
About the Opportunity

This role involves arranging domestic and international travel for executives, including air, car, hotel, and ground transportation. The successful candidate will have the opportunity to develop their skills in contract airfares, Sabre, and customer service.

Key Responsibilities
  • Comprehend and comply with travel policies for multiple corporate accounts
  • Provide exceptional customer service
  • Ensure business traveler's needs are met and/or exceeded
  • Keep clients aware of necessary travel documents and health requirements for countries to be visited
  • Build rapport and develop relationships with business travelers
  • Manage air, car, hotel, and ground transportation bookings
  • Arrange domestic and international itineraries
  • Complete all reservations in an accurate and timely manner
  • Provide consultative service to travelers throughout the booking process
  • Handle ticketing, adjustments, exchanges, and queue management
Experience and Qualifications
  • 2+ years of experience in corporate travel required
  • 2+ years of knowledge and experience using Sabre required
  • Skilled with complex international fares strongly recommended
  • Experience with complex ticketing and exchanges is preferred
  • Professional and service-oriented mentality
  • Impeccable business acumen
  • High attention to detail
  • Geography and international destination knowledge are necessary
  • Ability to effectively multi-task while maintaining professional rapport with corporate clients
  • Candidates should possess decisive and successful problem-solving skills
  • Strong written communication, interpersonal, and organizational skills
  • Skilled in usage of a personal computer and various software packages
  • Online booking tool knowledge preferred
  • Strong technical skills
  • Ability to work independently
Benefits
  • Paid Time Off
  • Travel perks/discounts
  • Health and Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Health benefits including medical, dental, vision, gender affirming care, and fertility care
  • Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
  • Flexible Spending Accounts
  • Employee Assistance Program
  • 401k program with partial match
  • Tuition Reimbursement Program
  • Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses


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