Virtual Assistant

3 days ago


San Jose, California, United States Clearpol Full time

We are Clearpol, a pioneering healthcare technology company, revolutionizing the industry with our innovative AI solutions. Our mission is to enhance efficiency, quality, and return on investment (ROI) while providing continuous support to forge a safer and more accessible healthcare future.

Our AI accurately identifies changes in patient conditions and potential violations, thereby enhancing patient care quality.

We are seeking a highly skilled Virtual Assistant to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service, handling inquiries and complaints, and resolving product issues and concerns.

Key Responsibilities:

  • Handle customer inquiries and complaints in a professional and timely manner
  • Provide accurate and detailed information about our products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a comprehensive knowledge base of our evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or a related field
  • Ability to build rapport with clients and provide exceptional customer service
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Our virtual assistants specialize in 8 different services for a variety of industries. We are committed to hiring only the most qualified individuals for this role.



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