Bilingual Customer Service Representative

4 weeks ago


Aldine, Texas, United States Government Employees Insurance Company Full time
Customer Service Representative - Bilingual Spanish

We are seeking a highly skilled and customer-focused Bilingual Spanish Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service to policyholders via phone, email, and chat
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Make policy changes and updates as needed
  • Provide recommendations to customers to meet their needs
  • Work collaboratively with other teams to resolve customer issues

Requirements:

  • Excellent verbal and written communication skills in English and Spanish
  • Outstanding customer service skills and/or experience
  • Solid computer, grammar, and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume call center environment

What We Offer:

  • Total Rewards Program to help secure your financial future and preserve your health and well-being
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that values and respects all associates and job applicants. We do not discriminate on the basis of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information.



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