Part-Time Retail Sales Associate

4 weeks ago

Huntersville, North Carolina, United States Poppy Handcrafted Popcorn Full time
Join Our Team at Poppy Handcrafted Popcorn

We are a leading gourmet popcorn company in the U.S., founded in 2014 and based in Asheville, North Carolina. We sell direct-to-consumer and wholesale throughout the U.S. and are the fastest-growing small to mid-sized CPG company in our category.

We believe in using only the best ingredients and spending time thinking up flavor combinations and making batches of popcorn to get those recipes just right. We believe in savory and sweet, and we especially believe in savory and sweet. Simply, we make the best popcorn you will ever eat.

We are a people-first organization and offer a professionally challenging and rewarding work environment. We are looking for innovative, creative, high-energy, and talented professionals who have a passion for growing strong brands and products, thriving in an entrepreneurial environment, and building and leading fun, high-performing teams.

The Role

As a Part-Time Associate at our Poppy Retail Store, you will play a pivotal role in creating an unforgettable shopping experience for our customers. You'll be responsible for assisting customers, maintaining the store's visual appeal, and ensuring that every visitor leaves with a positive impression of our brand.

Responsibilities

  • Customer Engagement and Service: Greet and assist customers with enthusiasm and a friendly attitude. Provide product information, answer questions, and offer flavor recommendations. Handle customer inquiries promptly and professionally.
  • Sales and Upselling: Achieve sales targets and contribute to the store's overall revenue. Upsell and cross-sell products to enhance the customer's shopping experience. Maintain a good understanding of product features.
  • Visual Merchandising: Assist in creating eye-catching displays and visual merchandising. Ensure that the store is organized, clean, and well-maintained at all times. Collaborate with the team to refresh store layout and window displays.
  • Inventory Management: Monitor and replenish stock on the sales floor. Assist with inventory counts and restocking activities. Report any inventory discrepancies to the Store Manager.
  • Cash Handling: Accurately process sales transactions. Maintain and follow sales transactions procedures. Assist with EOD sales reporting.
  • Teamwork and Collaboration: Work closely with the store team to achieve collective goals. Participate in staff meetings and training sessions as required. Support colleagues during busy periods or staff shortages.

Requirements

  • Retail experience is a plus.
  • Strong customer service and interpersonal skills.
  • Excellent communication skills and a friendly demeanor.
  • Ability to work in a fast-paced, team-oriented environment.
  • Ability to work independently.
  • Attention to detail and a commitment to maintaining a tidy and organized store.
  • Basic computer and cash register skills.
  • Flexibility to work weekends, evenings, and holidays as needed.

Physical Demands

Extensive physical exertions which include but are not limited to: standing for extended periods, ability to lift 50 lbs as needed, repetitive bending, lifting, and hand/arm movements.

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