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Restaurant Operations Manager

2 months ago

Saint Joseph, Missouri, United States DL Rogers Corp - Sonic Full time
Job Description

As a Co-Manager at DL Rogers Corp - Sonic, you will play a key role in the success of our drive-in restaurants. Your primary responsibility will be to assist the General Manager in managing the day-to-day operations of the restaurant, ensuring that all aspects of food service meet our high standards.

Key Responsibilities:
  • Team Management: Manage, train, and coach Team Members, Carhops, and Skating Carhops to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Drive-In Operations: Direct and assign employees as needed to ensure all aspects of food service meet operational standards.
  • Administrative Duties: Assist with administrative tasks, including maintaining files, records, and all required documentation.
  • Customer Service: Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Problem-Solving: Immediately and respectfully respond to guest requests and report guest complaints to the General Manager.
Requirements:
  • Experience: Minimum of six months of restaurant management experience (QSR) or two years of entry-level retail management experience.
  • Skills: Effective communication skills, basic math, reading, and computer skills.
  • Work Environment: Ability to work irregular hours, nights, weekends, and holidays.
What We Offer:
  • Competitive Pay: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers.
  • Team-Oriented Culture: We have a team-oriented culture that values respect, integrity, and customer satisfaction.