Customer Service Representative
1 week ago
About Us: At El Pollo Loco, we're passionate about delivering high-quality food and exceptional customer service. As a Service Team Member, you'll be the face of our brand, ensuring every guest leaves with a smile.
Job Summary: We're seeking a motivated and friendly individual to join our team as a Service Team Member. In this role, you'll work closely with our crew to ensure seamless operations, providing top-notch service to our customers.
Key Responsibilities:
- Greet and assist customers with their orders in a friendly and helpful manner.
- Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
- Apply suggestive selling techniques to complete the customer experience and increase sales.
- Welcome customer feedback and address any comments or concerns they may have.
What You'll Need:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Prior customer service experience preferred but not required.
Benefits: As a Service Team Member at El Pollo Loco, you'll enjoy a competitive hourly rate of $15-$18 per hour, depending on location and experience. Plus, you'll have opportunities for career growth and development within our fast-paced and dynamic environment.
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