Customer Service Representative

1 week ago


Montebello, California, United States El Pollo Loco Full time
El Pollo Loco Service Team Member

About Us: At El Pollo Loco, we're passionate about delivering high-quality food and exceptional customer service. As a Service Team Member, you'll be the face of our brand, ensuring every guest leaves with a smile.

Job Summary: We're seeking a motivated and friendly individual to join our team as a Service Team Member. In this role, you'll work closely with our crew to ensure seamless operations, providing top-notch service to our customers.

Key Responsibilities:

  • Greet and assist customers with their orders in a friendly and helpful manner.
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
  • Apply suggestive selling techniques to complete the customer experience and increase sales.
  • Welcome customer feedback and address any comments or concerns they may have.

What You'll Need:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Prior customer service experience preferred but not required.

Benefits: As a Service Team Member at El Pollo Loco, you'll enjoy a competitive hourly rate of $15-$18 per hour, depending on location and experience. Plus, you'll have opportunities for career growth and development within our fast-paced and dynamic environment.



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