Clinical Lead, Faculty
4 weeks ago
Join the University of Virginia's Faculty and Employee Assistance Program (FEAP) as a Clinical Lead, Faculty. This exciting opportunity is part of the FEAP team, reporting to the Director of the Faculty Employee Assistance Program.
Key Responsibilities:- Supervise a team of FEAP consultants and provide consultation to adhere to best practices in direct client service delivery, compliance with university and FEAP policies and procedures, and support of FEAP consultants.
- Set goals and objectives with EACs to foster professional growth and development.
- Collaborate with the Director to ensure comprehensive training for the EACs.
- Monitor performance, offer coaching, and conduct performance reviews. Recommendations may include hiring, firing, promotions, and other performance-related decisions.
- Be available during and occasionally outside of regular work hours for case consultation with EACs and program oversight.
- Provide direct services to employees, family members, and the UVA organization.
- Conduct assessments, brief interventions, and referrals; establish community linkages and manage cases.
- Offer expert consultation and training to organizational leadership to support employees needing assistance, aiming to enhance the workplace and improve job performance.
- Respond to critical incidents.
- Collaborate in developing and delivering programs to raise awareness of behavioral health and wellness education activities.
- Assume on-call responsibilities.
- Provide training and development services to EAP accounts.
- Adhere to clinical and ethical guidelines set by the Employee Assistance Professionals Association (EAPA) and relevant professional licensing or disciplinary standards.
- In consultation with the Director, establish standards for documentation, implement quality control, and train new team members on documentation requirements and database use. Provide feedback to the Director on compliance, learning needs, and documentation quality to support measurement of results.
- Perform account management for assigned EAP accounts.
- Ensure optimal staff utilization to provide best practice access to FEAP services, working closely with the Administrative Lead on scheduling.
- Identify, recommend, and implement improvements to services.
- Contribute expertise to the development and measurement of emerging care and consultative models such as the Extended model, Facilitated Management Referrals (FMR), integration of Hoos Well/Virgin Pulse resources, and other wellbeing platforms.
- Along with the Director, coordinate FEAP's response to emergent situations, serving as the backup to other Clinical Lead and in the absence support of EAC for CCC.
- Respond to external requests on behalf of the Director as assigned.
- Other duties may be assigned as appropriate.
The University of Virginia is an iconic public institution of higher education, with nationally ranked schools and programs, diverse and distinguished faculty, a major academic medical center, and a proud history as a renowned research university. UVA is a diverse global community of nearly 54,000 students, faculty, and staff. University students represent virtually every state in the nation, and 111 countries, and nearly a quarter-million alumni around the world actively support UVA's mission to serve the greater good.
The UVA Health System is also a leader in re-thinking and improving the model through which medical care is delivered. With programs like its signature Be Safe initiative, UVA has engineered a relentless pursuit of safety and a focus on elimination of harm in all forms, setting a goal of becoming the Safest Place to Work and Receive Care. At the same time, UVA medical researchers are authoring significant research breakthroughs in recent years, including the discovery of new connections between the brain and the immune system and groundbreaking work on development of an artificial pancreas that could help eliminate type-1 diabetes.
The community and culture of the University are enriched by active student self-governance, sustained commitment to the arts, and a robust NCAA Division I Athletics program. Find out more about the many benefits of working at UVA, and the Charlottesville area. We support work-life balance and this is a hybrid onsite/remote work opportunity, requiring regular on-site delivery of services.
We are committed to fostering an environment of diversity, equity, and inclusion; BIPOC and other minority groups are encouraged to apply. This position is hybrid; however, some work must be conducted in-person in Charlottesville regularly. The selected applicant will pass a background check. This position will not support sponsorship for immigration. This is an exempt-level position with UVa benefits. Employees benefits package highlights include:
- 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off.
- Parental and Community Service Leave.
- Health plan with options to meet healthcare and financial needs available from day one.
- Retirement through the Virginia Retirement System.
- Tuition and professional development benefits after six months of employment.
- Employee wellness program featuring activities to earn up to $500/year.
MINIMUM REQUIREMENTS
Education: Master's Degree in Mental Health or related field.
Experience: Five years relevant clinical experience including at least two years EAP or program management experience. Supervisory experience is highly preferred.
Licensure: Certified Employee Assistance Professional (CEAP) Certification; or licensed to practice as a Clinical Social Worker, Professional Counselor, Marriage & Family Therapist or CNS in the Commonwealth of Virginia required.
Knowledge, Skills, and Competencies Required:
- Proven Professional Experience: Demonstrated ability to engage professionally with staff, clients, and community resources.
- Communication and Adaptability: Exhibits a flexible communication style suited to diverse communities and the ability to adapt to various interpersonal dynamics.
- Team Collaboration: Experienced in working within diverse team settings, with a focus on understanding and addressing the impact of work across multiple community groups.
- Conflict Resolution: Skilled at approaching conflicts with an appreciation for diverse perspectives, actively engaging stakeholders to facilitate effective resolutions.
- Organizational Alignment: Possesses a professional demeanor and outlook that aligns with the goals and mission of the University and the Faculty Employee Assistance Program.
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