Customer Experience Specialist

3 weeks ago


Salt Lake, Utah, United States Holiday Inn Express & Suites, SLC Airport Full time
Front Desk Associate Job Description

We are seeking a Front Desk Associate to join our team at Holiday Inn Express & Suites, SLC Airport. This is a fantastic opportunity to work in a fast-paced environment and develop your skills in customer service, communication, and problem-solving.

Main Tasks:
  • To provide exceptional customer service, responding to guest inquiries and resolving any issues or concerns promptly.
  • To manage guest reservations, check-ins, and check-outs in a timely and efficient manner.
  • To maintain accurate records of guest information and transactions.
Essential Skills:
  • A minimum of 1 year of experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge of reservation management systems and Microsoft Office.

The estimated salary for this position is $15-$17 per hour, depending on experience and qualifications.



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