Technical Support Specialist
22 hours ago
Xylem is a leading water technology company with a global mission to solve the world's most critical water challenges.
We are seeking a Technical Support Specialist to provide AMI/AMR software/hardware support for three main utility markets. This role involves providing technical support via phone and on-site visits, with a focus on resolving customer issues efficiently and effectively.
**Key Responsibilities:**
- Provide technical support for AMI/AMR systems, including software and hardware troubleshooting.
- Work closely with sales, distributors, and customers to resolve technical issues.
- Participate in day-to-day operations, handling technical service requests and escalating issues as needed.
The ideal candidate will have a strong understanding of software and hardware systems, excellent communication skills, and the ability to work independently in a fast-paced environment.
**Requirements:**
- Bachelor of Science degree in computer science, network administration, or electrical engineering.
- Experience with UNIX/Linux command line, MySQL, SQL, and network troubleshooting.
- Strong verbal and written communication skills.
**Estimated Salary:** $62,000 - $99,000 per year.
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