Ski & Ride Customer Service Liaison

4 days ago


Jeffersonville, Vermont, United States Smugglers' Notch Full time

Customer Service Role Overview

This position focuses on delivering exceptional customer experiences for in-house resort guests and day visitors, as well as those pre-registering for future vacations. The Customer Service Coordinator plays a key role in supporting the sales and fulfillment of Ski & Ride, Activities, Snow Sport University, and Summer Fun University products and programs.

Key Responsibilities

  • Provide expert guidance on resort products to meet guests' needs and expectations.
  • Offer local attraction recommendations, including hiking, biking, and dining options, to enhance the overall guest experience.
  • Maintain strong computer and interpersonal skills to effectively communicate with guests.

Requirements

  • Ability to work in a fast-paced environment and prioritize tasks efficiently.
  • Excellent communication and problem-solving skills.
  • Proficiency in local attractions and resort products.


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