Ski & Ride Customer Service Liaison
4 days ago
Customer Service Role Overview
This position focuses on delivering exceptional customer experiences for in-house resort guests and day visitors, as well as those pre-registering for future vacations. The Customer Service Coordinator plays a key role in supporting the sales and fulfillment of Ski & Ride, Activities, Snow Sport University, and Summer Fun University products and programs.
Key Responsibilities
- Provide expert guidance on resort products to meet guests' needs and expectations.
- Offer local attraction recommendations, including hiking, biking, and dining options, to enhance the overall guest experience.
- Maintain strong computer and interpersonal skills to effectively communicate with guests.
Requirements
- Ability to work in a fast-paced environment and prioritize tasks efficiently.
- Excellent communication and problem-solving skills.
- Proficiency in local attractions and resort products.
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