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Operations Manager
2 months ago
The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service. This role requires strong leadership skills, initiative, and the ability to lead by example.
Key Responsibilities- Manage and supervise store crews to ensure excellent customer service and store operations.
- Assist customers with their questions, problems, and complaints, promoting a positive customer experience.
- Support the Store Manager in developing and implementing action plans for operational and service improvement.
- Lead by example, demonstrating a commitment to CVS Health's customer service culture.
- Deductive reasoning ability, advanced analytical skills, and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skills.
- Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, as needed.
CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, employee stock purchase plan, term life insurance, short-term and long-term disability benefits, and paid time off.
