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Customer Service Advocate

1 month ago

Marguerittes, Occitanie, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary:**
We are seeking a highly skilled Customer Service Representative to join our team.

**Key Responsibilities:**

* Provide exceptional customer service by responding to inquiries, resolving complaints, and processing policy changes
* Offer accurate and timely information regarding insurance products and services
* Process policy applications, renewals, and cancellations
* Handle billing and payment inquiries
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Stay updated on industry trends and changes in insurance policies

**What We Offer:**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

**Requirements:**

* High school diploma or equivalent
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Basic computer skills and knowledge of insurance software

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.