Customer Service Ambassador

6 days ago


South Portland, Maine, United States KnitWell Group Full time
About the Role

The Customer Service Ambassador is a key position that drives revenue by delivering exceptional client experiences through relationship building, style/product information sharing, and maintaining a clean, safe store environment.

Main Responsibilities:
  • Deliver outstanding client service by anticipating needs, exceeding expectations, and embodying the company's values.
  • Build strong relationships with clients, create loyalty, and effectively multi-task while servicing internal and external clients.
  • Ensure compliance with all company practices and procedures.
Key Skills:

The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong understanding of visual standards and merchandising techniques. They will also be proficient in using technology, including register transactions and Distributed Order Maintenance (DOM).

Benefits:

The successful candidate will enjoy a dynamic work environment, opportunities for growth and development, and a competitive salary and benefits package.



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